Privacy Policy

Last updated: 1-December-2025 • Applicable to all branches

Anandi Library operates multiple branches in Raipur, Chhattisgarh, India. We collect only the information required to provide and manage memberships and services.

1. Information we collect

  • Name, contact details, ID/address proof, DOB, Gender, Guardian Details.
  • Membership details and payment records.
  • Branch access logs, seat/desk bookings, and entry/exit logs.
  • CCTV footage for safety and security.
  • Website/app data (IP address, device type, browser, basic analytics).

2. How we use your information

  • Manage memberships, billing, and branch access.
  • Maintain safety, security, and discipline across branches.
  • Send notices, booking confirmations, reminders, and support replies.
  • Improve services and plan branch operations.

3. Sharing of information

We do not sell personal data. We may share data with:

  • Payment gateways and processors.
  • Service providers and IT/support vendors who help operate our services.
  • Government or law-enforcement authorities if legally required under Indian law.

4. Data security

We follow reasonable technical and administrative measures in line with the IT Act and applicable Indian rules to protect your data.

5. Data retention

We retain personal data only as long as needed for operational or legal purposes. You may request deletion of your data at any time, and we will process such requests within 30 working days. Even after deletion, we will retain your name, contact number, and registration ID as legally required for record-keeping and proof of your membership in our community.

6. Your rights

You may request access to, correction of, or deletion of your personal data unless restricted by law. Contact us using the details below and we will process such requests within 30 working days.

7. Branch coverage

This policy applies to all branches of Anandi Library located in Raipur, Chhattisgarh, India.

8. Contact

Email: anandilibrary.in@gmail.com
Phone: +91 79823-29790,+91 88272-76969
Registered office: 1st Floor, Narayani Heights, Avanti Vihar, Shankar Nagar, Raipur

By using our facilities you consent to collection and processing of your data as described above.